Terms and conditions

Last updated 13 November 2026

These terms cover using this website and buying a car or a workshop service from Houghton Motors Ltd.

1. About us

This website is run by Houghton Motors Ltd, a company registered in England and Wales under number 10566351. Our registered office and place of business is 104 High Street, Houghton Regis, Dunstable, Bedfordshire LU5 5BJ. VAT number VAT number, if registered. You can reach us on 01582 862 222 or at ish_dar@hotmail.co.uk.

Houghton Motors Ltd is authorised and regulated by the Financial Conduct Authority for credit broking, firm reference number FRN. Confirm before launch. We are a credit broker, not a lender.

2. Using this website

By using this website you accept these terms. You may view and print pages for your own personal use. You must not copy the site for commercial purposes, attempt to disrupt it, or collect its content by automated means without our written permission.

3. Vehicle listings

• Stock on this site is refreshed from our stock system every 15 minutes. A car can still sell between updates, so all vehicles are offered subject to availability. Please call before travelling.
• Specifications and equipment lists come from third party data and are a guide only. They do not form part of any contract. Ask us to confirm any feature that matters to you before you buy.
• Mileages are rounded and may increase slightly through test drives and movement between sites.
• Fuel economy and CO2 figures are official test results published for comparison. Real driving results will differ.
• Photographs are of the actual vehicle unless we say otherwise.

4. Prices

Prices are shown in pounds sterling and include VAT where it applies. A listing is an invitation to make an offer, not an offer we are bound by. A contract exists only when we both sign an order form or we issue a sales invoice. If a price is shown wrongly by obvious mistake, we are not obliged to sell at that price.

5. Reservations and deposits

Confirm deposit policy: amount, how long a car is held, and when a deposit is refundable. A vehicle is only reserved once we have confirmed receipt of your deposit.

6. Your rights when you buy from us

If you buy as a consumer, the Consumer Rights Act 2015 says the vehicle must be of satisfactory quality, fit for purpose and as described, taking into account its age, mileage and price. If it is not:

• within 30 days of taking the vehicle you can reject it for a refund;
• after 30 days you can ask us to repair or replace it, and if that does not put things right you may be entitled to a price reduction or to reject it.

Faults we pointed out before you bought, fair wear and tear, and damage caused after you took the vehicle are not covered. Nothing in these terms reduces your statutory rights.

7. Buying without visiting us

If you agree to buy entirely by phone or online, without coming to our premises, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you 14 days from the day you receive the vehicle to cancel for any reason. Tell us in writing within that time. You must return the vehicle within 14 days of cancelling, at your own cost unless we agree otherwise, and take reasonable care of it. We may deduct an amount for use beyond what is needed to inspect it. We refund within 14 days of getting the vehicle back.

8. Finance

Finance is subject to status, terms and conditions, and is available to UK residents aged 18 or over. A guarantee may be required. We can introduce you to a limited number of lenders, who may pay us a commission for doing so. You can ask us at any time how much. A written quotation is available on request. Using the finance enquiry form is not an application and places you under no obligation.

9. Part exchange

Any valuation given by phone or online is provisional. The final figure depends on our inspection, the mileage and condition on the day, the V5C registration document and service history being present, and any outstanding finance being settled. You are under no obligation to accept a valuation.

10. AA Dealer Promise

Benefits offered under the AA Dealer Promise are provided on the AA's own terms. Ask us for the details that apply to the car you are buying.

11. Workshop services

• We give you a price before starting and will not carry out extra work without your approval.
• Estimates are based on what we can see at the time. If we find something else, we will contact you before going further.
• MOT tests are carried out to DVSA standards. A pass confirms the vehicle met the minimum standard on the day of the test only.
• Payment is due in full before the vehicle is released.
• Please remove valuables before leaving your vehicle with us.

12. Our liability

We take care to keep this website accurate and available but do not guarantee it will be free of errors or interruptions. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to exclude. Your statutory rights as a consumer are not affected.

13. Website content and links

The design, text and layout of this website belong to Houghton Motors Ltd or its licensors. Vehicle manufacturer names and logos belong to their owners. We are not responsible for the content of other websites we link to. This website was built by AI Venture Studio Ltd.

14. Complaints

If something is not right, call 01582 862 222 or email ish_dar@hotmail.co.uk and we will try to resolve it quickly. If your complaint is about finance and we have not resolved it within eight weeks, you can refer it to the Financial Ombudsman Service at financial-ombudsman.org.uk or on 0800 023 4567. For general consumer advice, contact Citizens Advice on 0808 223 1133.

15. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you can also bring proceedings there.